FREQUENTLY ASKED QUESTIONS
Please read our FAQ before sending us a message.
Which payment methods are accepted in the Online Shop?
ALICE BARNING accepts payment with VISA-Dankort, VISA, VISA Electron, MasterCard, MobilePay and PayPal. The amount will be withdrawn from your account once your purchase has been dispatched.
All amounts are in DKK. Danish kroner.
What are the delivery charges for orders from the Online Shop?
Denmark – 39 DKK.
Sweden – 59 DKK
Norway – 99 DKK
Germany – 49 DKK
England – 109 DKK
Faroe Islands – 79 DKK
Countries not mentioned above – 140 DKK
How long will delivery take?
As all jewelry is handmade and made to order, delivery can take up to 14 days unless otherwise stated. If delivery takes longer than 14 days, the customer will be informed by email.
How do I find my perfect size?
How do I maintain gold plated jewelry?
Gold plating is a surface treatment and therefore it is expected that the jewelry will lose its plating over time
To extend the life of gold plated jewelry, it is recommended to remove the jewelry when sleeping, bathing and washing hands.